MITPO stores two kinds of data about you: (a) your MITPO account itself - your profile, brands, campaigns, generated images and videos, chats, and usage history; and (b) the connections you authorize to third-party platforms so MITPO can publish and report on your behalf, currently Meta (Facebook Pages and linked Instagram Business accounts), LinkedIn, and X.

You are in control of both. You can remove any single connected account, or permanently delete your entire MITPO account and everything in it, at any time. This page explains each path and exactly what happens.

To disconnect a single platform without deleting your MITPO account:

• Sign in at https://app.mitpo.io/login.
• Open Settings → Connected Accounts.
• Find the account tile (Meta, LinkedIn, or X), open its menu, and choose Disconnect.
• MITPO deletes the access tokens and connection data it stored for that platform, and stops acting on your behalf there.
• For Meta, MITPO also asks Meta to revoke the app’s access to your account, and - because Facebook and Instagram are connected together through your Facebook Page - disconnecting Meta removes both.
• For X, MITPO also revokes the access token with X. For LinkedIn, remove MITPO under Settings on LinkedIn to fully revoke there as well.

To permanently delete your MITPO account and all the data we hold:

• Sign in at https://app.mitpo.io/login.
• Open Settings and choose Delete account.
• Confirm. MITPO permanently and irreversibly deletes your account and every record tied to it in the same operation - including all connected-account tokens (Meta, LinkedIn, X), your brands, campaigns, scheduled and published-record posts, generated images and videos, personas, chats and attachments, and usage history.
• You are signed out immediately and the account can no longer be used.

If you remove MITPO directly from Facebook (Facebook → Settings → Apps and Websites → MITPO → Remove), Facebook automatically calls MITPO’s Data Deletion Callback. You do not need to take any other action.

When that callback fires, MITPO revokes and deletes the Meta connection data it holds for you (Facebook Page tokens, the linked Instagram Business account details, and any cached Meta responses), the same as disconnecting Meta from inside the product. This does not delete the rest of your MITPO account - to remove everything, use “Delete your entire MITPO account” above.

When Facebook calls the callback, MITPO returns a confirmation code you can use to verify the request was received and processed.

• Status page: https://www.mitpo.io/data-deletion/status
• Confirmation codes are prefixed with mtpo_ and contain 24 hex characters.

Disconnecting one account removes what MITPO stored for that platform:

• Encrypted access tokens (Meta user + Page tokens, LinkedIn tokens, X tokens, as applicable).
• Instagram Business account ids, usernames, and profile picture references (Meta).
• Per-connection sync metadata (last sync time, last error, scopes granted).
• Any cached platform API responses tied to that connection.
• Deleting your entire MITPO account additionally removes everything else listed in section 3 - nothing tied to your account is retained beyond the limited audit record below.

We keep a minimal, non-identifying audit log of the disconnect or deletion event (that it occurred and when) for security and abuse-prevention. It does not retain your access tokens, page or ad account ids, or the content you published through MITPO. Where the law requires us to keep certain records (for example billing or tax records), we retain only what is legally required, for only as long as required.

Content you already published to your own Facebook Page, Instagram profile, LinkedIn, or X is owned by you and lives on those platforms. MITPO cannot delete it from those platforms on your behalf after disconnect - edit or remove it directly inside each platform.

If you have questions about your data, want to request deletion of data you believe we still hold, or think a deletion did not complete, contact support@mitpo.com.